September 21, 2020
The 10 best car insurance companies in the US

The 10 best car insurance companies in the US

No matter what kind of vehicle you drive or where you’re going, it’s essential that you have car insurance coverage from one of the best auto insurance companies — and not just because it’s the law in 48 of the 50 states. A car insurance policy protects you in case of property damage or bodily injury liability if you’re in an accident. There are also policies that cover damage to your own vehicle for a variety of reasons, incidents with uninsured or underinsured drivers, and medical expenses incurred due to accidents. Some auto insurers even include roadside assistance in their coverage.

Those costs can accumulate for an uninsured motorist, or even an underinsured one. Having comprehensive coverage can help keep out-of-pocket costs associated with car insurance premiums in check. Note that an insurance policy typically doesn’t cover wear and tear on a vehicle, damage incurred by drivers not listed on the insurance policy or driving under the influence, and damage to the engine as a result of oil leakage.

Sorting through car insurance companies and offers can be intimidating. There are an estimated 300 car insurance providers in the US, ranging from those operating at a nationwide level to smaller companies. It’s worth checking if you have any well-reviewed statewide options in your area before committing to a nationwide insurance company.

There is also a lot that goes into a car insurance policy. Factors such as injury liability, property damage, accident forgiveness and roadside assistance play a role in quotes and rates. So can having teen drivers on your insurance policy. Then there’s gap insurance or personal injury liability insurance coverage. How do all of these fit into your own liability coverage. Understanding what goes into insurance coverage will help you make the best decision for your particular situation, but where do you start? 

You could do a deep dive into each company’s website, but we’re making it easier to find the best car insurance coverage for you by narrowing down the list. We’ve picked the 10 best insurance companies in the country, based primarily on audience satisfaction, as measured by the J.D. Power 2019 US Auto Insurance Study. The study measures five criteria: interaction, policy offerings, price, billing process and claims. 42,759 customers were polled from February through April 2019.

The top-scoring auto insurance policy overall was Geico, reporting high customer satisfaction levels in all regions of the country and making it the number one auto insurer in the US It’s also routinely ranked among the cheapest car insurance coverage providers (and a big premium is a big expense), which undoubtedly contributes to the satisfaction.

That said, your car insurance quotes will ultimately be determined by personal factors, such as where you live, your credit score (for the best rates, a score of 770 or above is recommended), and the type of vehicle you drive, as well as its age and whether you’ve had an accident. The good news is that you can actually lower your insurance coverage costs if you work on your credit score or maintain a safe driving record.

5 things to know before you sign up for car insurance

1. What coverage does your state legally require you to have? In most states, bodily injury liability and property damage liability are necessary to drive, but you’ll want to check the specifics of insurance premiums with auto insurance providers where you live.

2. What sort of coverage do you want? Most car insurance companies order many different policies that cover a variety of damages and risks, so your first step should be to determine your risks and how to compensate for them.

3. Which auto insurers are best? We’ve got this covered in detail.

4. It’s important to shop around. Even the cheapest insurance company may not offer the best rates for someone in your situation. Likewise, you may want a more comprehensive plan that makes more sense at another insurance company.

5. What payment plan is best for you? Some companies offer a variety of ways to pay (such as annually vs. monthly, or with transfer of electronic funds), so you can figure out which one works best for you and then request it.

Before getting into the list, it’s worth mentioning that not every insurance company has your best interests at heart, both when offering auto insurance quotes or after you’ve been in an accident. A Buzzfeed News report from August revealed that State Farm, Farmers and Erie Insurance are three of a number of insurance companies that have paid off law enforcement to investigate their customers for fraud. All of those companies have been excluded from this ranking.


Average Regional J.D. Power Rating (out of 1,000)







Auto-Owners Insurance




Liberty Mutual Insurance




Travelers Insurance






  • * Not available in every region of the U.S. This affects overall placement.


Geico’s clever commercials ensure that they remain one of the best known car insurance companies in the country, but their customers know them for the great service and support they offer. Its 97% customer satisfaction rate speaks for itself, as does its long list of honors, including the most desired insurer according to Kanbay Research Institute. You know, just in case the gecko isn’t enough to convince you that you want their insurance coverage.


Allstate was one of the rare car insurance companies ranked on every single one of J.D. Power’s regional customer satisfaction lists, and was No. 1 in Florida. Allstate prides itself on its scope of coverage and offers a host of discounts that, depending on your circumstances, could easily make it the most cost-effective auto insurance policy available for many motorists.


A giant in the insurance world with over 18 million customers, Progressive manages to attract and retain so many satisfied customers with continued commitment to saving its customers money on their car insurance rates. Progressive was the first auto insurer to offer safe-driving discounts, which makes them a great option for people with a good driving record. Even today, customers who switch to Progressive save an average of $699 per year.

Auto-Owners Insurance

Auto-Owners Insurance may not have the flashy marketing presence of the competition, but how many of them can say they’ve been around almost as long as cars have? Established in 1916, the company has nearly 3 million policyholders across 26 states. Its high rankings from J.D. Power might prompt you to check if it has coverage where you live.

Jennifer Van Grove/CNET

Ranked the No. 1 auto insurer in California, Esurance in quickly making inroads around the country (the company operates in 43 states). A division of Allstate, Esurance promises customers that switching or signing up for car insurance can be as easy as possible — “painless,” as the company puts it.

Users agree with the assessment, as reviews on the website call attention to how fast and easy it is to sign up, either online or with the Esurance app. And calling all introverts, you likely won’t have to talk with an insurance agent directly to get set up.

Liberty Mutual Insurance

Operating globally, Liberty Mutual is the fifth-largest property and casualty insurer in the world. Still, the company makes it very clear that its business starts with you, and the first step in that journey is getting an insurance coverage quote.

Most insurers offer free car insurance quotes on their websites, but Liberty Mutual offers you a discount for using its own — you can save up to 12% off your rate by getting a policy quote online.

Nationwide Insurance

With over 90 years covering drivers, Nationwide has learned a thing or two about what keeps customers happy (and in turn, what keeps them customers). The company’s list of visions and values shows exactly where its priorities lie.

Top ratings from a variety of outlets (such as A.M. Best, S&P and Moody’s) would suggest that it’s working. Those values extend to employees, as well — Nationwide was ranked No. 53 in Fortune’s most recent list of the “100 Best Companies to Work For.”

Travelers Insurance

Among the many plans Travelers offers is a car insurance coverage policy that you can customize based on your needs. Rather than upsell users, Travelers offers a host of resources (in the form of blog posts) designed to educate motorists prior to policy purchase. An informed customer is a happy customer.

Safeco Insurance

A division of Liberty Mutual, Seattle-based Safeco has been in the car insurance business for over 85 years, and has been a national presence for more than two decades. Safeco partners with local agents who can devote the time and attention that customers need in order to get all of their individual car insurance questions answered and requests met.


Car insurance may not be MetLife’s best-known offering, but the company’s coverage and auto insurance rates receive high ratings across the nation. Available through division MetLife Auto & Home, the company’s plans are frequently offered at discounted rates through employers or affinity groups — to the tune of an average of $597 per year.

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Disclaimer: The information included in this article, including program features, program fees, and credits available through credit cards to apply to such programs, may change from time-to-time and are presented without warranty. When evaluating offers, please check the credit card provider’s website and review its terms and conditions for the most current offers and information.   

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