Tapping tech advancements in neural text-to-speech, Amazon said it’s using AI to make Alexa’s responses better suited to how actual human conversation occurs. This includes multisensory artificial intelligence, or the ability for multiple people to be in conversation with the voice assistant.
“As human beings, our conversations are far more free flowing, very less structured, we often don’t use each other’s names. We talk over each other, and we speak simultaneous,” Amazon said. Alexa will use context from an entire conversation to decide whether a request is meant for her.
Amazon is calling it teachable AI, where Alexa can ask questions to fill gaps in contextual understanding. The capability will arrive in the coming months.